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Patient Advocate
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Mel Randle, AGACNP-BC
Health Navigation / Patient Advocacy / Care Consulting by a Board-Certified Provider
Every patient deserves a voice in their care.
With over 20 years of experience in healthcare—as both a clinician and a chronic illness patient—I understand what it feels like to be on both sides of the exam table. I created Lunaris Health to make sure no one has to face the system alone.
Not sure where to start?
Let's Talk,
Book Your Free Consult Now
Why Choose Patient Advocacy with Lunaris?
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Relief (No more fighting the system)
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Access (Clients have Direct, Same-Day access, without insurance hassles)
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Trust (Experienced, Licensed & Board Certified, someone who knows Medicine)
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Clarity (I use language to help you make sense of your medications & care plan)
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Safety (I can help Prevent Hospital Readmissions or Emergency Room Visits)
PATIENT ADVOCACY Services
Your Personal Healthcare Advisor
From single concerns to multiple, complex conditions — I bring clarity, support, and trusted guidance.
Private, Transparent Pricing — No Insurance Required
Medication Reconciliation & Safety Reviews
Multiple medications can be confusing and risky. I review your bottles to create one accurate “source of truth” list shared across all providers. I identify duplications, interactions, and confirm treatment plans with your care team. I clarify why each medication was prescribed, flag drugs continued unnecessarily and check for missed contraindications. I also teach proper timing, diet considerations, and ways to avoid reduced effectiveness. (AHRQ)
Second-Opinion Preparation
Did you know some second-opinion providers are professional partners of your original physician? This can affect objectivity. I research specialists to help ensure independence and prepare your records, timelines, and questions so you get the most value from your consult. (PMC)
Appointment Companion
Medical visits can feel rushed and overwhelming. I can go with you to appointments—in person or virtually—to ensure your questions are asked, your concerns are heard, and your care plan is fully understood. I take notes, help clarify medical language, and follow up to make sure nothing is overlooked. With me by your side, you’ll have a trusted advocate to support you through every step of the visit.
Chronic Pain Advocacy
Living with chronic pain often means facing dismissive care, ineffective prescriptions, or treatment plans. I advocate for you by reviewing care plans, coordinating across specialists, and ensuring your pain is taken seriously—without bias or gaslighting. I do not accept treatment approaches that fail to meaningfully address pain, and I recognize that some non-narcotic medications prescribed as “alternatives” can carry risks greater than the conditions they’re meant to treat. My role is to ensure your pain is evaluated through evidence-based options, that risks are openly discussed, & that no patient is left to suffer without appropriate care.
Chronic Condition Plan Reviews
I review treatment plans for chronic conditions such as diabetes, heart failure, COPD, and hypertension against published best-practice guidelines. I then share recommendations with your existing providers to ensure nothing falls through the cracks and your care stays aligned with the highest standards.
Hospice & End-of-Life Support
Facing end-of-life decisions can be overwhelming for patients and families. I provide compassionate advocacy by ensuring comfort measures reflect patient wishes and by clarifying all available treatment options so families can make informed choices. I facilitate communication between providers and loved ones, address concerns about pain management, and keep dignity and respect at the center of care. I have walked alongside hundreds of patients and families through these moments, and my role is to stand with you—making sure nothing is overlooked and that your family feels supported and educated on what to expect every step of the way.
Private, Confidential, and Judgment-Free
— Let’s Talk
🌙 Meet Mel Randle, AGACNP-BC
Licensed Nurse Practitioner in IL, AZ, FL & WV
Founder & Clinical Director, Lunaris Health PLLC
With 20+ years of experience in healthcare, I’ve worked within Chicagoland’s top university hospitals—from critical care transport & ICU to clinical education & hospital leadership.
Those years taught me one truth:
Every patient deserves someone truly on their side.
I’ve experienced healthcare from every perspective—
as a clinician, a patient, & a mom with a sick child - who has faced mistakes in care.
I know where gaps occur, how communication breaks down, & how to communicate to prevent patients from being overlooked.
That’s why I founded Lunaris Health—to provide direct, trusted, and judgment-free guidance for individuals & families navigating today’s complex medical system. I will travel anywhere to help!
Through personalized advocacy, I help you:
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Understand your medical options and next steps
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Prepare for appointments and know what to ask
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Coordinate care across specialists and hospitals
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Gain confidence in your health decisions
My mission is simple:
- To make sure you feel informed, respected, and in control—every step of the way.
📞 Free 15-Minute Consultation
Let’s make sure nothing is missed!
Ready to have someone on your side?
Book your Free Consultation NOW!
Start with a Free 15-Minute Consultation
Why Choose Patient Advocacy with Lunaris?
-
Relief (No more fighting the system)
-
Access (Direct, same-day, without insurance hassles)
-
Trust (Experienced & credentialed, someone who knows Medicine)
-
Clarity (I’ll help you make sense of your medications & care plan)
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Safety (Prevent Hospital Readmissions)
Get Support, Clarity, and Real Answers
— Book your Free Consult Now!
